SMS Messaging Program & Opt-In

Star Answering provides a virtual receptionist for local businesses. When a business uses our service, we may send SMS text messages to that business's own customers on the business's behalf, such as:

• Appointment confirmations and reminders for a booking the customer requested.
• Missed-call follow-ups — a text reply when the customer called and we want to help them, with their permission.
• Booking and service updates related to the customer's own request.

We also send account and service messages to the business owners who sign up with us (login links, alerts about calls and bookings).

A customer opts in to receive texts when they provide their mobile number and agree to be contacted — for example, by checking the "Text me appointment reminders and updates" box on a business's online booking page (staranswering.com/book), or by giving their number and agreeing to a text reminder when speaking with the receptionist. Consent is not a condition of any purchase.

We only message customers who have given their number for this purpose. We do not buy phone lists or message people who have not opted in.

Message frequency varies by the customer's activity — typically a confirmation plus a reminder around a scheduled appointment, and occasional service updates. Message and data rates may apply. Star Answering does not charge customers for messages; standard carrier rates from your mobile provider may apply.

You can opt out at any time by replying STOP to any message. You will receive one confirmation and no further texts. Reply HELP for help, or contact us at hello@staranswering.com.

We do not sell or share mobile numbers or SMS consent with third parties for their own marketing. Numbers are used only to provide the messaging described above. See our Privacy Policy and Terms of Service for full details.